“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
Keep your business on track with our reliable managed IT services in Worcester.
See a 75% reduction in IT issues after your first 3 months when you choose us as your managed services provider.
Maximize your productivity with dependable IT support that resolves 68.5% of support tickets on the first call for faster issue resolution.
Improve your security posture with daily backup checks and dark web monitoring that protects your data from evolving threats.
Enjoy a flexible managed services experience featuring no long-term contracts and a simple 60-day notice to exit your agreement.
Refine your IT strategy with IT consulting and vCIO services that align your tech with your business goals for optimum performance.
Work with a team of professionals dedicated to delivering superior IT managed services.
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“I cannot say enough about the professional attitude and quick service!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
With 27 years in operation, iMedia Technology supports local businesses with a team known for excellence and trust.
Backed by a 98.3% customer satisfaction rate, our goal is to cultivate long-term partnerships through unmatched IT managed services.
OUR CLIENTS
Reduce Technical Issues
Enjoy a 75% reduction in IT problems within the first three months with our managed services in Worcester, designed to help your business run smoothly and efficiently.
Robust Cybersecurity
Protect your business with reliable cybersecurity measures like dark web monitoring and Zero Trust security that defend your data from evolving threats
Fast-Acting IT Support
Get expert assistance anytime with our proactive IT support services. Our technicians respond to your issues within 3 minutes during regular business hours.
Leverage our expertise with IT solutions designed with your needs in mind. We get you back on track by delivering real results in every engagement.
Streamline your IT with fixed-fee managed services and enjoy a 75% reduction in technical issues within 3 months.
Streamline your operations with cloud services using Azure, already trusted by 40% of our clients for seamless transitions.
Safeguard your business with top-tier cybersecurity that includes dark web monitoring and ransomware protection.
Protect your business from downtime with proactive IT support that answers your calls within 3 minutes.
Resolve your IT issues promptly with helpdesk support that fixes 68.5% of tickets on the first call to boost workplace productivity.
Ensure smooth network operations with network support services that keep your business connected.
Enhance business growth with IT consulting and vCIO services backed by over 60 years of combined industry experience.
Ensure business continuity with reliable services that help your business stay afloat to keep you productive.
Secure your data with daily backup checks and test restores, ensuring reliable protection against potential data loss.
OUR PARTNERS
A recent report indicated that 88% of small businesses rely on managed services. Join the majority today by choosing iMedia Technology as your trusted managed IT provider in Worcester.
Our goal is to deliver a managed IT experience that is as seamless as possible. That’s why we offer fixed fees and unlimited support to better serve your needs.
In addition, you’ll never have to worry about being locked into a rigid contract. If you are not satisfied with our managed IT services, you can cancel your contract by notifying us within 60 days.
We prefer to retain your business with a commitment to superior customer service rather than relying on a signature.
Boost productivity with reliable IT solutions that work for your business, not the other way around.
Discover comprehensive IT solutions tailored to your business needs near you.
One of the biggest advantages of managed IT services is the proactive approach to minimizing downtime and disruptions. At iMedia, we reduce IT issues by an average of 75% within the first three months, ensuring your business operates efficiently.
Our structured onboarding process identifies and resolves pre-existing problems, while ongoing proactive IT management prevents recurring issues.
With 68.5% of tickets resolved on the first call, your team stays productive instead of waiting for slow tech support.
Unlike traditional IT services, where costs fluctuate unpredictably, our managed IT in Worcester provides a flat, per-employee pricing model. iMedia offers a fixed-fee structure with unlimited IT support, allowing businesses to plan their budgets with confidence.
Our vCIO services align your IT strategy with industry best practices, ensuring cost-effective technology investments that drive growth. You’ll never have to worry about surprise expenses. Instead, you’ll receive transparent, reliable managed services that scale with your business’s needs.
Research shows that 71% of U.S. employers have a hybrid workforce. This kind of team requires flexible, secure, and high-performance IT services that seamlessly connect both remote and on-site employees.
We specialize in cloud migration and hybrid workforce optimization, guiding businesses toward the best solution, whether it’s full cloud adoption, a hybrid model, or an optimized on-premise setup.
With 40% of our clients already using Azure desktops, we ensure smooth transitions, robust security, and uninterrupted workflow, empowering your team to work from anywhere.
Many managed IT providers offer support but fall short on reliability and transparency. We stand out with a consultative sales approach, ensuring the right fit before we onboard clients. We share our operational metrics, proving our commitment to measurable results.
With a 98.3% customer satisfaction rating, 9-year average client retention, and a team with over 60 years of combined experience, we provide the most reliable IT support in the region.
Unlike many managed services providers that lock businesses into long-term contracts, our managed IT services in Worcester offer complete flexibility. Our agreements allow clients to leave with just a 60-day notice, reflecting our confidence in delivering exceptional IT services.
We believe in long-term partnerships based on value, not contractual obligations. Clients stay because they experience fewer IT issues, faster support, and strategic technology guidance, not because they’re locked into restrictive contracts.
Experience a 75% drop in IT issues within three months when you partner with us for managed services in Worcester.
Keep your business productive with IT support that resolves 68.5% of tickets on the first call for quicker issue resolution.
Strengthen your security with daily backups and dark web monitoring, keeping your data safe from emerging threats.
Get managed services with true flexibility. No long-term contracts and only a 60-day notice required to cancel anytime.
Prioritize long-term success with expert consulting and vCIO services, ensuring your tech strategy aligns with your business objectives.
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