“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I cannot say enough about the professional attitude and quick service!”
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We understand that many housing authorities are tired of dealing with unreliable hardware and mediocre IT support. It can be frustrating when your staff’s day is disrupted by PC problems and waiting for IT to respond. We know how it feels to slog by with aging computers, taking longer than necessary to get things done.
We think that it’s simpler for housing authorities to update technology with a set IT budget. It may be smoother to get a fixed OPEX expense approved by the board, than to seek a big capital expenditure. That’s why we have a better solution – skipping CAPEX upgrades and instead giving a fixed monthly OPEX fee that covers everything you need for IT – servers, computers, networking, and support.
We use cloud technology to host your server and PCs, allowing your housing authority to pay for IT like a utility bill. Your staff can continue to use a keyboard, monitor, and mouse to use their cloud PC without having to learn new skills. And the best part? Professionally managed cloud PCs don’t age like traditional PCs. We periodically publish fresh operating systems and upgrade processors when you’re not working, so you can have a computer that doesn’t slow down with time.
Get a demo, get your questions answered, and get started on a smoother, more efficient IT journey with us!
At iMedia Technology we know that you want your housing authority to be secure and your staff to be able to work from anywhere. To do that, you need peace of mind that your IT support is protecting and planning for all scenarios.
The problem is you currently have an ineffective IT service. Slow IT support reduces productivity. Inexperience with QuickBooks and other PHA software applications inhibit your productivity.
You are left feeling frustrated and on edge with your design build IT support. We believe you shouldn’t have to worry about your IT and that you deserve the best IT planning and support.
Become happy with your productivity and finally be confident in your IT. Here is how it works:
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.