“I cannot say enough about the professional attitude and quick service!”
Maintain your productivity with a trusted managed services provider.
Experience a 75% drop in IT issues within your first 3 months with our comprehensive managed IT services.
Boost your productivity with IT support that resolves 68.5% of tickets on the first call to minimize downtime.
Strengthen your security with daily backup checks and dark web monitoring to safeguard your business data.
Get greater flexibility with no long-term contracts, just a simple 60-day notice if you choose to leave.
Align your technology with your business goals with expert IT consulting and vCIO guidance for peak performance.
Choose a managed services provider that brings professionalism to every engagement.
“I cannot say enough about the professional attitude and quick service!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
Backed by 27 years of excellence, iMedia Technology supports 57 Massachusetts businesses with robust IT solutions.
Recognized for best-in-class service, our dedicated team of experts fosters lasting partnerships and reliability.
Reduce IT Issues Drastically
Experience a 75% reduction in IT issues within three months. Our managed services provide reliable and efficient support tailored to your needs.
Comprehensive Cybersecurity
Keep your business secure with proactive defenses, including dark web monitoring and Zero Trust security, shielding your data from emerging threats.
Live and Responsive and Support
Enjoy immediate assistance with our IT services. Calls are answered within 3 minutes during normal business hours, and the majority of issues are resolved on the first contact.
Tap into our extensive expertise with IT services built around your needs, ensuring real results that keep your business running smoothly.
Optimize your IT with fixed-fee managed services and see a 75% drop in technical issues within just three months.
Enhance efficiency with Azure-powered cloud services, trusted by 40% of our clients for smooth and secure transitions.
Defend your business and data with advanced cybersecurity, including dark web monitoring and ransomware prevention.
Minimize downtime with responsive IT support, ensuring your calls are answered within three minutes.
Enhance your productivity with helpdesk support that resolves 68.5% of tickets on the first call for faster solutions.
Keep your business connected with reliable IT network support that helps you maintain seamless operations.
Drive long-term business success with IT consulting and vCIO expertise backed by 60+ years of combined experience.
Stay operational with dependable continuity services that keep your business running smoothly.
Protect your data with daily backup checks and test restores, ensuring strong defense against data corruption and loss.
Studies show that 73% of companies use managed services in some capacity. Join them by partnering with iMedia for expert IT services and solutions.
We provide a seamless managed IT experience with fixed fees and unlimited support, ensuring your business gets the service it needs.
Plus, you’re never locked into a rigid contract. If our services don’t live up to your expectations, you can cancel easily with just a 60-day notice.
Our focus is on earning your trust through exceptional service, not binding contracts.
Stop losing time, money, and productivity to frequent IT issues with our reliable managed services.
Discover a full suite of solutions tailored to your unique needs from a local provider.
With iMedia’s managed IT services, businesses like yours experience a 75% reduction in IT issues within the first three months. Our proactive approach ensures that potential problems are identified and resolved before they impact your operations.
With access to unlimited support, structured onboarding, and continuous system monitoring, we eliminate recurring technical issues so your team can focus on what matters most: growing your business.
Unlike many IT services that offer tiered plans or à la carte options, iMedia delivers an all-inclusive managed IT model for a predictable fixed fee per employee.
Our unlimited support, consultative approach, and deep industry expertise, backed by 60+ years of combined experience, ensures you receive unmatched service.
With a 98.3% customer satisfaction rating and an average client retention of 9 years, we set the standard for managed IT excellence.
Fast, reliable IT support is a cornerstone of our managed services, as downtime costs can exceed $14,000 per minute. Calls are answered live during business hours, and 68.5% of tickets are resolved on the first call. This minimizes downtime and keeps employees productive.
In addition, our fixed-fee model ensures businesses never hesitate to reach out for help, knowing they have unlimited IT support without unexpected costs.
Security is at the core of our managed IT approach. We provide daily backup checks, test restores, dark web monitoring, and Zero Trust security to safeguard business data. Our proactive threat management helps businesses stay ahead of cyber risks, ensuring compliance and operational resilience.
Clients in heavily regulated industries, such as healthcare, benefit from our expertise in securing sensitive data and maintaining business continuity.
No. We believe in earning your business through exceptional service, not long-term contracts. All of our agreements operate on a simple 60-day notice period, giving businesses the flexibility to adapt as their needs evolve.
With structured onboarding and transparent performance metrics, we build trust by delivering measurable results, like reducing your IT issues by 75%, rather than relying on restrictive contracts.
Cut your IT issues by 75% within just 3 months with our proactive, fully managed IT services.
Resolve 68.5% of support tickets on the first call, keeping your team productive with fast, reliable IT support.
Protect your business and data with daily backup checks and dark web monitoring for proactive security.
Enjoy the freedom of flexible IT services with no long-term contracts, just a simple 60-day notice if needed.
Optimize your IT strategy with expert IT consulting and vCIO services that aligns your technology with your business goals.
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