Protect your business from downtime with proven, fixed-fee disaster recovery.
Daily backup checks and test restores ensure your business data is always recoverable and secure.
Fixed-fee unlimited support eliminates hidden costs and ensures every user is fully protected.
Clients see a 75% reduction in recurring IT issues within three months of onboarding.
Enjoy flexibility with a 60-day opt-out, no long-term commitments or lock-ins required.
Structured onboarding guarantees a seamless transition and full documentation of your recovery plan.
See how seamless migrations and proactive support deliver peace of mind.
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“I cannot say enough about the professional attitude and quick service!”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
Advanced protection strategies for business continuity
Comprehensive backup management includes daily backup checks, versioning, and automated alerts to ensure your business data is always protected. The team documents all backup systems, monitors for anomalies, and performs routine test restores. This approach eliminates guesswork and provides confidence that data can be restored when it matters most, keeping your business operational and secure.
Disaster recovery planning covers assessment, documentation, and testing of recovery processes. Your business benefits from a detailed, actionable plan tailored to its unique needs, ensuring rapid restoration of systems and minimal downtime after any incident. This proactive strategy minimizes business risk and ensures continuity.
Structured onboarding ensures a seamless transition from your previous IT provider. The team performs a full IT audit, consults every user, and documents pain points to build a tailored backup and recovery plan. This guarantees nothing is missed and your systems are protected from day one.
Unlimited support means every question, backup check, or recovery scenario is handled for a predictable flat fee. There’s no surprise billing, every employee is covered, and support is always available during business hours, so you never have to worry about escalating costs or being left unsupported.
Proactive monitoring and transparent reporting keep you informed about your backup status. Receive regular updates, performance reports, and immediate alerts if issues arise. This transparency means you always know where you stand and can make informed decisions about your business continuity.
Flexible contracts with a 60-day opt-out guarantee put you in control. If you’re not satisfied with the service, you can leave at any time with just 60 days’ notice, removing risk and building trust from the start.
Unplanned disruptions can strike at any time, from ransomware to hardware failure. Protecting your business requires a plan you can trust and a partner who delivers flawless execution. iMedia Technology’s fixed-fee, unlimited IT support means there’s no guesswork or hidden costs. Every client receives daily backup checks, routine test restores, and rapid response when disaster hits. With over 27 years of experience and a local team committed to your success, you gain peace of mind and measurable results.
Data loss and downtime can cripple productivity and damage your reputation. iMedia Technology’s approach dramatically reduces recurring IT issues, with new clients seeing a drop from 2.1 to 0.4 issues per employee after three months. Transparent reporting, proactive management, and a consultative approach ensure your backup and disaster recovery plan evolves with your business needs, keeping your operations resilient in any scenario.
Take control of your business continuity and safeguard your data, start a conversation today.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Backup and disaster recovery ensure your business can quickly restore data and resume operations after unexpected events like hardware failure, cyberattacks, or natural disasters. With daily backup checks and test restores, you gain peace of mind knowing disruptions won’t put your company at risk or halt productivity.
iMedia Technology’s fixed-fee managed IT service covers all backup and disaster recovery needs for a predictable monthly price. This means there’s no la carte pricing or surprise costs, every employee is protected under a comprehensive, unlimited model that puts reliability and transparency first.
Onboarding is structured and transparent. Within the first 90 days, your data protection is validated, all systems are documented, and daily backup checks with test restores begin. The process is carefully managed to minimize disruption and confirm that all recovery systems work as promised.
Clients benefit from a 60-day opt-out guarantee, there are no long-term contracts. If you’re not satisfied, you can leave with just 60 days’ notice, ensuring you’re never locked into a solution that doesn’t fit your needs or meet your expectations.
Daily backup checks and regular test restores are performed to guarantee that your data is protected and can be recovered quickly. These proactive measures significantly reduce the risk of data loss and ensure business continuity in any scenario.