“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I cannot say enough about the professional attitude and quick service!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
At iMedia Technology, we understand that you want your business technology to be secure, reliable, and competitive. We know that you need a Managed Service Provider that is frustration-free and tailored to your Cape Cod business.
We understand that it can be frustrating to feel like you’re overpaying for IT services that aren’t solving your problems. You’re left worried about the security of your business and reliability of your technology.
We believe that every Cape Cod business deserves to feel confident in their IT support, and we’re here to help.
iMedia Technology is a local IT company based in Centerville that provides comprehensive technology solutions for small and medium-sized businesses on Cape Cod and beyond.
Here's some of what we do for our business clients:
We monitor, maintain, and optimize your business technology, ensuring its security, performance, and availability.
Most everything is cloud based these days. We help you migrate, integrate, and manage your cloud applications and computers. We reduce hardware expenses by leveraging the power and flexibility of the cloud.
We protect your critical data and systems from any disaster, whether natural or cyber intrusion, and ensure you can recover quickly and smoothly.
We advise you on IT strategies and solutions for your business, based on your needs, budget, and goals.
We provide you with fast, friendly, and effective IT support, whenever and wherever you need it.
We provide and support business class phone services making changes and support effortless.
Too many Cape Cod firms are tired of dealing with unreliable, mediocre IT support and are slow to make a change out of fear of being disappointed again. Avoid those concerns with iMedia Technology; we’ll create a custom IT plan, an IT strategy, and technology budget specific to your company. You can finally be confident that your business is secure, productive, and competitive.
Keep your IT costs under control with fixed-fee services for predictable budgeting and no surprises.
Here are some valuable resources for small businesses on Cape Cod:
The Cape Cod Chamber of Commerce offers a wealth of information and support for local businesses, including networking events, a business events calendar, and membership benefits tailored to help your business grow.
The Cape Cod Technology Council is an excellent resource for technology-related businesses. They drive technology innovation, education, and policy in the region. They offer events, networking opportunities, and updates on technology trends and initiatives.
Lastly, SCORE is a fantastic resource for small businesses. They provide free, confidential business mentoring and training workshops to help you start, grow, and succeed in your business
These resources can provide you with the support and information you need to succeed in the Cape Cod business community. If you have any specific questions or need further assistance, feel free to ask!
What are managed IT services?
Managed IT services is a term that covers various aspects of IT support, such as help desk, cybersecurity, backup and disaster recovery, Microsoft 365, IT strategy and professional services, and cloud services.
Why is help desk support important?
Help desk support is essential for resolving IT issues that may affect the productivity and efficiency of employees. Without a responsive help desk, employees may resort to asking their peers, dealing with the problem themselves, or submitting a service ticket that may not be solved quickly.
How does cybersecurity protect businesses from ransomware and other threats?
Cybersecurity is a crucial layer of defense for small businesses that are often targeted by hackers who want to extort money from them. iMedia Technology provides comprehensive cybersecurity measures and a guide to help clients understand the why and how of cybersecurity.
What does backup and disaster recovery entail?
Backup and disaster recovery is a service that ensures the data of the clients is safe and recoverable in case of any loss, damage, or breach. iMedia Technology backs up both onsite and offsite servers, as well as Microsoft 365 accounts, and follows a service level agreement and a disaster recovery plan.
How does Microsoft 365 can improve productivity and collaboration?
Microsoft 365 is a productivity suite that offers various applications and features for email, document creation, communication, and more. iMedia Technology helps clients use Microsoft 365 to its full potential, by providing fast support, end user training, and guidance on additional applications.
How does IT strategy and professional services help with business goals and challenges?
IT strategy and professional services is a service that helps clients plan and implement technology solutions that align with their business needs and vision. iMedia Technology assists clients with opening new offices, getting rid of old servers, evaluating and selecting vendors, moving to the cloud, and leveraging artificial intelligence.
What are cloud services?
Cloud services are the delivery of computing resources over the internet, such as servers, storage, databases, software, and analytics. Cloud services can provide flexibility, scalability, security, and cost-efficiency for businesses.
How does iMedia Technology helps clients with cloud services?
iMedia Technology helps clients by identifying their future goals for growth, what business applications and data are in use, and what options are available to them. iMedia Technology creates an individual Cloud Plan for each client to ensure a smooth and confident transition to the cloud.
Why are cloud services important in a world of increasing remote work?
Cloud services enable employees to access their work computer, applications, and data from anywhere, at any time, and on any device. Cloud services also reduce the need for onsite servers, which can save money and maintenance costs.
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