“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
Proactively secure your business network with unlimited, fixed-fee managed firewall protection.
Reduce recurring security issues by 75% within three months, measured and reported for your peace of mind.
Flat monthly fee means unlimited support and full firewall management, no surprise costs or hidden fees.
3-minute average response time to support requests, get expert help fast when security matters most.
Seamless onboarding and proactive monitoring ensure your business never faces avoidable downtime.
Stay ahead of new cyber threats with continuous updates and guidance from a team with 60+ years’ experience.
Hear how managed firewall services deliver seamless transitions and measurable protection.
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I cannot say enough about the professional attitude and quick service!”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
Advanced protection and proactive monitoring
Every managed firewall engagement begins with a comprehensive assessment of your current environment, identifying vulnerabilities and compliance gaps. The experienced team designs and configures a tailored firewall solution using industry best practices. All devices are monitored for suspicious activity, with daily reviews and regular test restores to guarantee data protection. This proactive approach dramatically reduces security risks and supports business continuity.
Continuous firewall monitoring provides real-time alerts and rapid incident response to any suspicious activity. Issues are typically resolved on the first call, thanks to a highly skilled team and robust escalation procedures. Clients receive detailed monthly reports outlining threat trends and response times.
Automated patch management and policy updates ensure your firewall always meets the latest security standards. All changes are documented and communicated clearly, providing transparency and accountability. This proactive maintenance keeps your defenses strong without disrupting business operations.
Expert support is included at no extra cost, covering troubleshooting, user access management, and security consultations. Calls are answered live during business hours, with an average response time of just three minutes. You’ll always speak with a knowledgeable IT specialist who understands your environment.
Quarterly security reviews and strategic planning sessions help align your firewall protection with changing business needs. A virtual CIO provides insights, benchmarking your security posture against industry standards and regulatory requirements.
Flexible, no-commitment contracts allow your business to scale or exit services with just 60 days’ notice. This ensures your firewall protection always matches your needs, without risk or lock-in.
Gain confidence in your network security with managed firewall services designed for businesses that value results and reliability. Every setup includes comprehensive monitoring, proactive updates, and expert issue resolution. Fixed-fee pricing provides unlimited support with no hidden costs. Detailed reporting, daily system checks, and strategic planning ensure your business stays protected and compliant, backed by a proven 98.3% customer satisfaction rate.
Experience the difference of a consultative, client-focused approach. Managed firewall clients benefit from transparent reporting, measurable outcomes, and the freedom of no long-term contracts. With a 9-year average client retention and the flexibility to leave with 60 days’ notice, your business enjoys both lasting partnership and total control. Let your team focus on growth, while security just works.
Protect your business from evolving cyber threats and simplify IT management.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Managed firewall services provide your business with advanced protection against cyber threats, including continuous monitoring, expert management, and fast response to security incidents. This means you get peace of mind knowing your network is proactively secured and updated by experienced professionals, so you can focus on running your business without worry.
Yes, all firewall management, monitoring, and updates are included in your fixed monthly fee. There are no surprise charges or hidden costs, your entire network security is covered as part of your unlimited IT support package, allowing for clear budget planning and predictable costs.
Switching is seamless and starts with a thorough IT audit, including your current firewall setup. The team handles the transition, addresses outstanding issues, and ensures your business experiences no disruption. You’ll receive clear communication and support every step of the way, with your network protected from day one.
Your business gets a dedicated IT team with a combined 60+ years of experience, rapid response times, and a proactive approach that reduces recurring IT issues by up to 75% in the first three months. All support is unlimited within your flat monthly fee, so you never pay extra for help.
If you ever need to leave, you’re free to do so with 60 days’ notice, no long-term contracts or penalties. This flexibility means you’re never locked in, and your satisfaction is always the priority.