End recurring IT headaches with fixed-fee, fully managed cybersecurity that delivers measurable results.
Reduce recurring IT issues by 75% in 90 days, proven by tracked metrics and transparent reporting.
Benefit from a 3-minute average response time for support requests, ensuring fast issue resolution.
Protect your data with daily backup checks and test restores, safeguarding against cyber threats.
Experience a seamless transition with a documented onboarding process and clear communication.
Enjoy unlimited, local support under a single fixed fee, no hidden charges or surprise costs.
Real businesses share how iMedia Technology delivers peace of mind and measurable results.
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I cannot say enough about the professional attitude and quick service!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
Proactive defense and transparent protection
iMedia Technology’s proactive threat monitoring uses advanced detection tools and real-time analytics to identify suspicious activity across your network, endpoints, and cloud environments. The dedicated team acts immediately on alerts, neutralizing threats before they escalate. You benefit from a 75% reduction in recurring IT issues within 90 days, as proven by transparent, ongoing reporting.
Structured onboarding includes a comprehensive audit of your existing IT environment, detailed documentation of users and assets, and direct interviews with staff to pinpoint risks and pain points. The process delivers a clear technology roadmap, ensuring smooth transitions and immediate improvements in your cybersecurity posture.
Unlimited local support ensures your team can get help whenever needed, without worrying about added costs or restrictions. With an average response time of 3 minutes and most issues resolved on the first call, productivity stays high and downtime is minimized.
Daily backup checks and routine test restores provide confidence that your data is always protected and recoverable. This approach safeguards your business from ransomware, accidental deletions, and unexpected disasters, ensuring business continuity.
Regular security reviews and technology strategy sessions are included, giving you access to a vCIO who develops a tailored cybersecurity roadmap. This helps align your IT investments with compliance needs and future growth goals.
No long-term commitment is required, every contract is flexible, with a 60-day notice period. This guarantees you can adjust your service level as your business evolves, without risk or penalty.
Protect your business from evolving threats with a comprehensive, fixed-fee cybersecurity solution. iMedia Technology’s fully managed service means you get continuous monitoring, expert threat detection, and rapid incident response, backed by a highly experienced team. With unlimited support included, you never face hidden costs or surprise invoices, and your systems are always aligned with industry best practices.
Move beyond reactive support, experience a partnership that prioritizes your security outcomes. With a 98.3% satisfaction rating and 9-year client retention average, you can trust iMedia Technology’s team to deliver cybersecurity results that actually reduce downtime and keep your business running smoothly. No long-term contracts, just measurable value and peace of mind.
Discover how proactive cybersecurity can prevent costly breaches and downtime.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Fully managed cybersecurity from iMedia Technology covers all your needs, threat monitoring, proactive defense, and rapid response, under a single, fixed fee. You’ll get unlimited local support, ongoing risk assessments, and a dedicated team that keeps your business safe while you focus on growth. No hidden add-ons, no unexpected costs, just total protection.
Switching is simple and stress-free. iMedia Technology handles everything, from assessing your current environment and resolving inherited issues to training your staff on new systems. The onboarding process is structured, transparent, and designed to ensure minimal disruption, so you can transition confidently with clear communication at every step.
Your business benefits from proactive cybersecurity management, including daily backup checks, test restores, and continuous monitoring. iMedia Technology uses a consultative approach to tailor your security roadmap, ensuring your systems are protected against emerging threats and aligned with industry best practices for ongoing peace of mind.
You’re never locked in long-term. All contracts include a 60-day notice period, so you maintain flexibility and control. This commitment-free approach builds trust and allows you to experience the value of iMedia Technology’s managed cybersecurity without any risk of being stuck in a contract that doesn’t fit your needs.
If you need help, support is fast and reliable. The average response time is just 3 minutes, with most issues resolved in under an hour. Over two-thirds of tickets are fixed on the first call, so your team can get back to work quickly, with minimal downtime or frustration.
