Boost productivity with reliable Teams Phones and Conferencing, backed by unlimited, fixed-fee IT support.
Reduce call disruptions and downtime, 68.5% of support tickets are resolved on the first call.
Streamline meetings and calling from anywhere with Microsoft Teams integration and expert onboarding.
Empower your hybrid workforce with secure, encrypted communications and reliable device support.
Benefit from a 58-minute average resolution time for any issue impacting your phone or conferencing setup.
Enjoy a seamless migration, as validated by client testimonials and 27 years of proven expertise.
See how seamless migrations and reliable support drive better business outcomes.
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I cannot say enough about the professional attitude and quick service!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
Seamless communication solutions for modern businesses
Receive a fully integrated Teams Phones setup, combining voice calls, video conferencing, and chat in one platform. Your setup includes number porting, device configuration, and custom call routing, all managed by certified professionals. This delivers a seamless user experience, reduces IT headaches, and increases your team’s agility, backed by unlimited support and guaranteed response times.
Benefit from expert-led migration and onboarding with detailed planning, data migration, and hands-on training for your staff. Every step is managed to minimize downtime and ensure your team is productive from day one, with a proven track record of smooth transitions for businesses of all sizes.
Access continuous monitoring and proactive system health checks, ensuring your Teams Phones and Conferencing solution is always optimized. Issues are quickly detected and resolved, while regular updates keep your system secure and running smoothly.
Empower your workforce with hybrid-ready solutions, allowing seamless switching between desk phones, computers, and mobile devices. This enables true flexibility for remote and in-office staff, keeping everyone connected and productive, no matter where they work.
Keep your communications secure with end-to-end encryption, regular vulnerability assessments, and proactive threat alerts. Stay ahead of evolving risks and protect sensitive business information at every touchpoint, with dedicated support for compliance needs.
Enjoy unlimited, fixed-fee support covering troubleshooting, user training, and ongoing optimization. Fast average response and resolution times ensure your team stays connected without disruptions, and operational metrics are shared for full transparency and trust.
Transform your business communication with Teams Phones and Conferencing, designed for organizations seeking efficiency, flexibility, and security. Integrate calling, meetings, and collaboration into a single, streamlined platform, empowering your staff to work from anywhere. With expert onboarding, ongoing unlimited support, and proven reliability, your organization will experience fewer disruptions and greater productivity from day one.
Protect your communications with enterprise-grade security and proactive monitoring. Teams Phones and Conferencing uses encrypted channels and advanced safeguards to minimize risk, while regular updates and threat alerts keep your business safe. Rely on a trusted partner that prioritizes your security and continuity, ensuring your team stays connected and protected at all times.
Unlock smoother communication and reliable support for your team.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Teams Phones and Conferencing streamlines communication by combining calls, video meetings, and collaboration in one platform. This makes it easy for your team to connect from anywhere, using any device, with reliable support and expert setup ensuring a seamless transition and minimal downtime.
Switching to Teams Phones and Conferencing is simple and fully managed. Your current phone numbers and contacts are transferred, and you receive training to ensure everyone is comfortable with the new system. The result is improved call quality, better reliability, and enhanced productivity.
Teams Phones integrates with Microsoft 365, allowing you to schedule, join, and manage meetings directly from Outlook or Teams. You can share files, chat, and collaborate in real time, making it easy to manage remote and in-office meetings without juggling multiple tools.
Security is a top priority with Teams Phones and Conferencing. All communications are encrypted, and built-in safeguards protect against common threats. Ongoing monitoring and proactive updates keep your business data safe and confidential.
You don’t need any special hardware to get started, but desk phones and headsets are available if your team prefers them. Teams Phones works on your existing computers, laptops, and mobile devices for flexibility.