Do you know what you are paying for when your monthly IT bill comes in the mail? Does this number include everything you really need in order to stay secure online? Most of the time it's not...
Automotive repair shops, electricians, plumbers, lawyers, realtors, dentists, doctors, accountants, etc., are heavily regulated to protect the consumer from receiving substandard work or getting ripped off. However, the computer industry is still highly unregulated and there aren’t any laws in existence to protect the consumer – which is why it’s so important for you to arm yourself with the information needed to ensure you get the service you are looking for.
At iMedia Technology we believe an “all-inclusive” support plan is just that – all-inclusive. One of the more popular service plans offered by consulting firms today is an “all-inclusive” or “all-you-can-eat” managed services plan. These are actually a good thing because they’ll save you a lot of money in the long run. IT needs to be an investment and investing is the ONLY way to go about IT. The most important thing to do as a business owner is make sure you REALLY understand what is and isn’t included in your plan.
Some things to that may be hidden fees are:
- Is phone/e-mail help desk included or extra?
- Are off-site backups included? To what degree?
- What about network upgrades, moves or adding/removing users?
- Are home PCs used to access the company’s network after hours included or extra?
- Is phone/e-mail help desk included or extra?
With a better understanding of what you are getting from an IT company you will be sure you are fully covered.
Don’t let another day go by without verifying the health and security of your network! Click here to get a free IT service quote. You can figure out where your cyber security stands, what you’ve currently got covered, and where there is holes in your coverage.
