“I cannot say enough about the professional attitude and quick service!”
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Simplify software management and reduce risks with comprehensive, fixed-fee support.
Cut recurring software issues by 75% in just 3 months, measurable, fast results for your business.
Gain complete visibility and control over all licenses, reduce waste and stay audit-ready.
Fixed-fee pricing includes unlimited support, no surprise costs or budget overruns, ever.
Structured onboarding delivers a smooth transition and clear documentation of every asset.
Proactive risk management with daily backup checks and real-time compliance alerts.
Trusted by Massachusetts leaders to streamline assets and eliminate risk
“I cannot say enough about the professional attitude and quick service!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
Full-lifecycle visibility, security, and unlimited support
Get a comprehensive audit of all your existing software assets, licenses, and contracts. The iMedia Technology team documents every program, user, and device, ensuring nothing is missed. This process uncovers risks, inefficiencies, and opportunities for cost savings. You receive a clear roadmap for optimization, compliance, and future growth, without disruption to your daily operations.
Benefit from ongoing, automated tracking and reporting of your software inventory. Real-time dashboards provide visibility into usage, renewals, and compliance status. Proactive alerts ensure you never miss critical updates or face unplanned audit issues. This transparency empowers smarter decisions and keeps your business running smoothly.
Enjoy unlimited support from a dedicated team of experts. Questions, changes, or issues are handled quickly, average response time is just 3 minutes, with most tickets resolved in under an hour. This means less downtime, improved productivity, and peace of mind that help is always available when you need it.
Protect your business with integrated security best practices. Daily backup checks, patch management, and access control are built into your asset management process. These safeguards reduce risk, prevent data loss, and help you meet industry compliance requirements, all as part of your fixed-fee support.
Keep your software aligned with your business goals. Regular reviews from a virtual CIO (vCIO) help you plan budgets, forecast needs, and benchmark against industry standards. This strategic approach means your software environment supports growth, reduces unnecessary spend, and maximizes ROI year-round.
Transitioning to iMedia Technology is seamless and structured. The first 90 days include full documentation, problem resolution, and user training. Every team member’s needs are addressed, ensuring buy-in and smooth adoption. This proven onboarding approach sets the stage for long-term success and satisfaction.
Take the guesswork out of software management with a fixed-fee, all-inclusive approach. Software Asset Management from iMedia Technology delivers complete visibility into every license, contract, and asset from day one. You’ll have expert guidance on compliance, cost savings, and usage, plus daily monitoring and instant support to resolve issues before they disrupt your business. With proven onboarding and a 98.3% satisfaction rating, you can trust your assets are protected and optimized for peak performance.
Stay ahead of compliance and security risks with daily checks and expert processes. iMedia Technology’s proactive management includes daily backup validations, rapid response to support requests, and ongoing optimization of your software environment. With over 854 end users supported and a 58-minute average resolution time, your team stays productive and secure, without ever worrying about hidden vulnerabilities or missed renewals.
Unlock efficiency and compliance, get clarity on your software assets today.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Software Asset Management helps you track, optimize, and protect all your software investments. You gain visibility into software usage, compliance, and costs, reducing risk and eliminating waste. With iMedia Technology, you get proactive management, expert support, and fixed-fee pricing that keeps your business secure and efficient without surprise expenses.
You’ll see value quickly, most businesses reduce software-related issues by up to 75% within the first three months. The onboarding process is structured and transparent, including a full audit and optimization plan, so you know exactly what to expect and when. Most clients experience smoother operations and cost savings almost immediately.
Yes, you retain full control and ownership of your software assets. iMedia Technology manages, tracks, and optimizes your licenses, but you always have the final say on renewals and changes. Transparency and flexibility are at the core of the service, so you never feel locked in or out of the loop.
Security is a top priority. All licenses and access are tracked, and ongoing monitoring helps prevent unauthorized usage or costly compliance errors. Proactive alerts notify you of risks, and you benefit from daily backup checks and expert guidance to keep your data and software fully protected.
Software Asset Management is included as part of iMedia Technology’s fixed-fee, unlimited support model. You pay a flat rate per employee, with no hidden fees or la carte charges. This all-inclusive approach means you receive comprehensive asset management along with all your IT support needs.