Eliminate IT headaches with fixed-fee, unlimited business support.
Cut recurring IT issues by 75% in three months, measured and reported to you for guaranteed results.
Enjoy unlimited on-site and remote support for a predictable monthly fee per employee.
Experience an average response time of just 3 minutes and a 68.5% first-call resolution rate.
Flexible, no long-term contracts, leave anytime with 60 days’ notice for total peace of mind.
Benefit from a dedicated vCIO for proactive IT strategy, budget planning, and industry best practices.
Discover how businesses achieve seamless IT and greater productivity with professional support.
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“I cannot say enough about the professional attitude and quick service!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
Expert support across all IT domains
Gain unlimited, all-inclusive IT support for every employee, covering remote and on-site help desk requests for a predictable monthly fee.
Minimize downtime with a proven onboarding process that surveys your team, documents current systems, and fixes inherited IT problems fast.
Benefit from daily backup checks and test restores, ensuring your business data is protected, accessible, and fully recoverable if disaster strikes.
Receive a custom IT strategy from a dedicated vCIO, including regular technology reviews and clear budget planning tailored to your goals.
Streamline your move to the cloud with a tested, step-by-step migration process, covering audit, design, migration, validation, and staff training.
Protect against evolving threats with proactive security guidance, including alerts about new risks like malicious QR codes in emails.
Keep your hybrid workforce running smoothly, cloud assessments identify solutions that support both remote and in-office teams.
Access specialized healthcare IT solutions, including instant-response backup and recovery to guarantee continuity of care and compliance.
Experience operational transparency, track response times, issue resolution rates, and gain insight with quarterly performance reviews.
Unlock measurable results with fixed-fee managed IT. Every employee receives unlimited support, on-site and remote, under a simple, flat-rate plan. No hidden fees. No surprise charges. Just a sharp, responsive team that resolves most issues on the first call and reduces recurring problems by 75% in the first 90 days. Get proactive care and full transparency at every step.
Feel confident in your IT investment. You’ll always know where you stand with detailed operational metrics, quarterly reviews, and clear reporting. See how your performance stacks up to industry standards, and make informed decisions supported by a team with 60+ years of combined experience. Trust a partner that’s recognized for doing the job right, on time, and on budget.
Maximize productivity and eliminate IT headaches with a tailored consultation.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Switching to iMedia Technology is designed to be smooth and stress-free. The onboarding process includes a thorough review of your existing IT, clear communication with your previous provider, and hands-on support for your team. Most clients see a significant drop in IT issues within the first 90 days, and you’ll always know what to expect at each step.
You get unlimited on-site and remote support during business hours for a flat monthly fee per employee. This means no hidden charges or surprise bills, just predictable, comprehensive IT coverage tailored to your needs. With a 3-minute average response time, your team gets help quickly whenever an issue arises.
All agreements are flexible with no long-term commitment, simply a 60-day notice if you choose to leave. This approach ensures that you stay because you’re satisfied, not because you’re locked in. It’s a partnership built on trust, measurable results, and ongoing transparency.
Yes, a vCIO will help you plan and budget for IT in alignment with your business goals. Regular reviews compare your performance to industry standards, ensuring your technology supports your growth and compliance needs. This proactive approach gives you clarity, control, and peace of mind every quarter.
Security is built into every service. Daily backup checks, test restores, and ongoing monitoring keep your data safe. You’ll also receive expert guidance on the latest threats, like malicious QR codes in emails, so your team avoids risks before they become problems. Your business stays protected and compliant at all times.