Protect your business from costly cyber threats with expert-driven, fixed-fee MDR.
Reduce recurring IT security issues by up to 75% within 3 months, proven, measurable results from MDR.
Benefit from a 3-minute average response time to critical security alerts, keeping your business protected.
Gain ongoing peace of mind with unlimited expert support included for a predictable flat monthly fee.
Receive clear, actionable reports and recommendations to continuously strengthen your security posture.
Enjoy flexible contracts, no long-term lock-in, only a 60-day notice required if you choose to leave.
Hear from clients who've experienced seamless transitions and real risk reduction.
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“I cannot say enough about the professional attitude and quick service!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
Proactive threat detection and expert response
iMedia Technology’s Security Assessment & Onboarding begins with a comprehensive IT audit that identifies vulnerabilities across your network, endpoints, and cloud resources. The team documents all findings and creates a clear roadmap for MDR implementation, ensuring no gaps in your defenses. This methodical approach guarantees a smooth transition and lays the foundation for long-term security improvement and measurable risk reduction.
Continuous Threat Monitoring safeguards your business by actively tracking all network and endpoint activity. Advanced analytics and threat intelligence detect suspicious behavior in real time, enabling security experts to quickly identify and escalate genuine threats before they can impact your operations.
Rapid Incident Response delivers expert remediation as soon as a threat is detected. Security professionals lock down compromised systems, communicate with your leadership, and guide your team through each step of the response, minimizing downtime and damage.
Actionable Reporting & Metrics provide you with regular, easy-to-understand updates on your security status, trends in threat activity, and recommendations for continuous improvement. This transparency empowers you to make informed decisions and demonstrate value to stakeholders.
Unlimited Expert Support ensures you always have access to experienced security engineers for any questions, issues, or guidance. All support is included under a fixed-fee model, so you never have to worry about surprise costs or limits on help when you need it most.
Flexible, No-Commitment Contracts let you experience the benefits of MDR without long-term lock-in. Simply provide 60 days’ notice if you decide to leave, giving you total control and peace of mind that you’re working with a partner who earns your trust every month.
Stay ahead of evolving cyber threats with Managed Detection & Response (MDR) from iMedia Technology. MDR delivers a proactive, fixed-fee solution that includes continuous monitoring, real-time threat intelligence, and expert incident response, all handled by a highly experienced team. Leverage a proven process that reduces security incidents and helps your business remain resilient, all with clear communication and measurable results.
Choosing iMedia Technology for MDR means unmatched value and transparency. Every client receives unlimited support, a fixed fee per employee, and measurable outcomes, including an average 75% reduction in recurring IT issues within the first three months. Enjoy flexible contracts with no long-term commitments and the stability of a provider trusted by Massachusetts businesses for over 27 years.
Discuss how MDR can proactively safeguard your business from costly cyber threats.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Managed Detection & Response (MDR) provides ongoing threat monitoring, rapid incident detection, and expert response to cyber threats targeting your business. With MDR, your network, endpoints, and data are protected by a dedicated team that acts fast to minimize risk and disruption, so you can focus on running your business with confidence.
Unlike traditional security tools, MDR combines advanced technology with experienced security experts who actively monitor for threats and respond as incidents happen. This hands-on approach means threats are identified and contained quickly, helping prevent costly downtime or data loss, and keeping your business operations secure and uninterrupted.
MDR services are designed for businesses of all sizes, especially those seeking expert protection without a large in-house cybersecurity team. If your company is concerned about ransomware, data breaches, or targeted cyberattacks, MDR delivers the peace of mind and resilience you need.
The onboarding process includes a thorough assessment of your current environment, installation of monitoring tools, and a walk-through of incident response protocols. Most businesses are fully onboarded and protected within 30 days, and you’ll receive clear communication and training every step of the way.
You’ll benefit from automated security alerts, expert guidance during incidents, and regular reporting on your security posture. MDR doesn’t just detect threats, it helps you recover quickly, strengthen defenses, and keep your team informed, so you always know where you stand on cybersecurity.