“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
Quickly resolve IT issues in Boston with a 68.5% first-call resolution rate.
Revolutionize IT management and slash recurring issues by 75% in just 3 months with our expert IT outsourcing services.
Enhance business productivity with our fixed-fee IT outsourcing, providing unlimited support and rapid 58-minute average issue resolution time.
Optimize IT budgets with personalized vCIO strategies, ensuring alignment with industry best practices and proactive IT outsourcing.
Enjoy seamless transitions with structured onboarding, leading to a quick reduction in downtime through our proven IT outsourcing model.
Boost your team’s efficiency using our robust 98.3% customer satisfaction-rated IT outsourcing services.
Trust our expert team to deliver reliable IT solutions tailored to your business needs.
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“I cannot say enough about the professional attitude and quick service!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
With over 27 years of IT outsourcing expertise, iMedia Technology delivers reliable, long-term support to businesses across Massachusetts.
Our tailored solutions reduce IT burdens, and enhance efficiency.
Ensure seamless operations with proactive IT support that detects and resolves issues early, keeping your systems secure and running efficiently.
Receive tailored IT solutions that align with your business goals. Our experienced team crafts strategies that boost efficiency and drive growth.
Experience peace of mind with 24/7 IT support. Our dedicated team is always ready to address your needs, ensuring your business stays operational.
Benefit from a dedicated team that swiftly resolves issues, providing tailored IT solutions that align with your unique business needs.
Boost efficiency with expert IT management, ensuring seamless operations and proactive technology support.
Navigate complex IT challenges with tailored strategies that align technology with your business goals.
Access reliable IT support anytime, ensuring quick issue resolution and uninterrupted business operations.
Optimize your network with proactive management that reduces IT issues by 75% in the first three months.
Streamline cloud integration with expert guidance, ensuring a seamless transition that aligns with industry best practices.
Shield your business from cyber threats with proactive security measures, including threat detection, endpoint protection, and data encryption.
Optimize your IT investments with strategic budgeting that controls costs, reduces technical debt, and maximizes long-term value.
Stay audit-ready with continuous compliance monitoring that detects and resolves regulatory risks in real-time.
Build a future-ready business with IT infrastructure that seamlessly adapts to your growth without disruptions.
At iMedia, we don’t just manage IT—we solve real business challenges with measurable results. Our proactive approach reduces recurring issues, improves response times, and aligns IT with your long-term goals.
With over 60 years of combined experience, we ensure IT projects are completed on time and within budget. Our consultative approach means we only take on clients we can genuinely help, offering complete transparency and sharing performance metrics so you always know where you stand.
From day one, our structured onboarding ensures a smooth transition, seamless communication with your previous provider, and daily backup checks for security. At iMedia, IT outsourcing is a partnership built on trust, expertise, and proactive management.
Eliminate costly delays with our rapid-response IT solutions tailored for uninterrupted business operations.
Discover comprehensive IT solutions available at your local office, tailored to meet your business needs.
Outsourcing IT can significantly enhance your business flexibility in Boston. By teaming up with experts who specialize in the latest technologies, you gain access to advanced systems without the overhead costs. Outsourcing allows you to focus on strategic goals while experts manage day-to-day tech operations. You reduce risk with proactive monitoring and security measures, ensuring that you stay compliant with industry standards. Additionally, scaling services up or down to match your business’s growth becomes seamless, helping you stay competitive without hefty investments in in-house infrastructure.
Data security remains a top priority in our IT outsourcing partnerships in Boston. We implement multi-layered security protocols, including encryption, firewalls, and regular vulnerability assessments. Our team is committed to compliance with industry regulations such as GDPR and HIPAA, protecting your sensitive data meticulously. State-of-the-art intrusion detection systems enable us to monitor activities continuously, and our staff undergoes regular training to stay ahead of emerging threats. With our comprehensive approach, you can trust that your data’s integrity and confidentiality are meticulously safeguarded.
Yes—our IT outsourcing services eliminate the need for an in-house IT department, significantly reducing payroll, training, and infrastructure costs while providing enterprise-level support. Instead of unpredictable IT expenses, you get a fixed-cost model that ensures budgeting clarity. Our strategic IT roadmap helps you optimize technology investments, eliminating unnecessary spending while improving efficiency. By proactively monitoring and maintaining your systems, we prevent costly downtime, security breaches, and IT failures, allowing your business to stay productive and focused on growth.
Our IT outsourcing ensures business continuity by proactively managing your infrastructure, preventing disruptions, and safeguarding critical systems. We implement disaster recovery planning, continuous data backups, and real-time monitoring to keep operations running smoothly. With rapid incident response and strategic IT planning, we minimize downtime, protect your data, and ensure your business remains resilient in any situation.
We follow a structured onboarding process to ensure a seamless transition with minimal disruption. Our team conducts a full assessment of your current IT environment, coordinates directly with your previous provider, and migrates all necessary data, systems, and security protocols. We outline a clear 90-day transition plan, addressing any vulnerabilities and ensuring continuity. With proactive communication, daily monitoring, and hands-on support, we make switching IT providers simple, efficient, and stress-free.
Eliminate IT disruptions with round-the-clock monitoring and rapid response, keeping your systems secure and efficient.
Stay in control of your IT strategy with contracts that allow you to adjust services or exit with just a 60-day notice.
Optimize your IT infrastructure with expert-led budgeting, technology planning, and tailored strategies designed for growth.
Get real-time issue resolution with our responsive IT support team, minimizing downtime and keeping your business running.
Gain comprehensive IT solutions, including cloud migrations, network management, cybersecurity, and compliance monitoring—all in one place.
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