Focus on your business while our IT company handles your technology.
Cut costly downtime by 75% in 3 months with proactive IT solutions that keep your business running smoothly.
Get quick, reliable support with 68.5% of IT issues resolved on the first call, ensuring minimal disruptions.
Protect your business with daily backup checks, dark web monitoring, and Zero Trust security for complete peace of mind.
Enjoy stress-free IT with fixed-fee services, unlimited support, and the freedom to leave with 60 days’ notice.
Make informed IT decisions with expert guidance and strategic planning from our experienced vCIOs and IT consultants.
Experience seamless transitions with 98.3% customer satisfaction and trusted partnerships.
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“I cannot say enough about the professional attitude and quick service!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
With 27 years of excellence, iMedia Technology is a trusted IT services company that delivers cutting-edge solutions for your
Supporting 57 Massachusetts businesses with a 98.3% satisfaction rate, our team ensures innovative IT management and growth.
Stop struggling with constant IT headaches. Our IT company reduces technical issues by 75% within three months, keeping your business on track.
Stay in control with agreements that never lock you in. With just 60 days’ notice, you have the freedom to make the best choice for your business.
Get top-tier IT service at a fixed, straightforward rate. Unlimited support, proactive management. No hidden fees, just reliable technology solutions.
Leverage our expertise with IT solutions tailored to your business. We deliver proven results, ensuring seamless operations with every interaction.
Streamline your operations with fixed-fee managed IT, reducing tech issues by 75% within your first three months.
Boost your performance with Azure-powered cloud solutions, trusted by 40% of clients for seamless scalability.
Safeguard your business with advanced security, including dark web monitoring and Zero Trust protection.
Reduce costly downtime with fast IT support, answering live calls within just three minutes for quick resolutions.
Enhance productivity with a responsive helpdesk that resolves 68.5% of tickets on the first contact.
Ensure seamless connectivity with expert network support that keeps your business running efficiently.
Accelerate your business’s growth with IT consulting and vCIO services backed by 60+ years of experience.
Keep your teams productive with continuity solutions that ensure operations run smoothly during disruptions.
Protect your business with daily backup checks and test restores that prevent data loss and corruption.
According to reports, relying on managed IT can lower your recurring IT costs by up to 40% while providing an efficiency boost of 50 to 60%.
If you’re exploring managed services, these advantages can significantly enhance your business’s operations.
At iMedia, we simplify IT management with predictable pricing and unlimited support, delivering a flexible experience that covers your technology needs.
With no restrictive contracts, you’re always in control. If we don’t reach or exceed your expectations, you can cancel with just 60 days’ notice.
We believe in earning your trust by delivering outstanding services, not by locking you into long-term agreements.
Work with an IT company that offers fixed fees, dependable support, and tangible results.
Access comprehensive, localized solutions tailored to your business's needs.
A reliable IT services company minimizes downtime by proactively addressing technical issues before they disrupt operations.
At iMedia, our fixed-fee managed IT model reduces IT problems by 75% within the first three months, keeping your team productive.
With 68.5% of tickets resolved on the first call and live-answer support, we ensure that your business stays up and running with minimal interruptions.
Not all IT companies provide the same level of service. Many firms offer à la carte options or low-cost plans that leave gaps in support.
We follow a fixed-fee, all-inclusive model, covering unlimited on-site and remote support with no surprise costs. While some IT firms may seem cheaper upfront, our proactive approach delivers measurable results, meaning fewer IT issues, stronger security, and long-term savings on tech disruptions.
When evaluating IT companies, businesses should consider response times, security measures, and long-term results.
iMedia stands out with a 98.3% customer satisfaction rating, an average client retention of 9 years, and flexible contracts that allow you to leave with just 60 days’notice.
We also provide vCIO services to align your IT strategy with your business goals, ensuring scalable, efficient technology management.
A proactive IT services company safeguards businesses with layered security measures. That’s why we implement Zero Trust security, daily backup checks, and dark web monitoring to protect your data.
Unlike reactive IT firms, we take a preventative approach, continuously monitoring and strengthening your defenses to prevent breaches before they happen, keeping your systems secure and compliant.
Yes. Experienced IT companies streamline cloud migrations for businesses. We specialize in Azure cloud desktops and servers, with 40% of our clients already leveraging cloud solutions.
Whether you need a full cloud transition or are considering a hybrid setup, our experts provide cloud assessments to determine the best strategy for performance, security, and cost efficiency,ensuring a smooth migration with minimal disruption.
Reduce IT disruptions by 75% in just 3 months with proactive solutions that keep your business running efficiently.
Get fast, dependable technical support. We resolve 68.5% of issues on the first call, minimizing downtime.
Sharpen your defenses with daily backups, dark web monitoring, and Zero Trust security for complete protection.
Benefit from hassle-free IT with fixed pricing, unlimited support, and the flexibility to cancel with 60 days’ notice.
Navigate through critical IT decisions with expert vCIO guidance and strategic consulting tailored to your business goals.
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