Eliminate recurring IT problems with unlimited support and a fixed monthly fee.
Recurring IT issues drop by 75% within 3 months, measured and reported for your peace of mind.
Get live-answer support with a 3-minute average response time, keeping productivity high.
Average resolution time is just 58 minutes, so your team never lingers on tech problems.
Clients enjoy unlimited on-site and remote support for a single, predictable monthly fee.
Flexible contracts, leave anytime with 60 days’ notice, no long-term commitments required.
Hear how seamless transitions and rapid support set iMedia Technology apart.
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“I cannot say enough about the professional attitude and quick service!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
Comprehensive solutions for your business
Receive truly unlimited on-site and remote IT support for every user, all covered under a single, predictable monthly fee, helping your team stay focused and productive.
Benefit from expert-led IT strategy and planning with a dedicated vCIO, ensuring your technology aligns with business goals and your IT budget is always optimized.
Experience seamless onboarding with a detailed 90-day process, complete IT audits, documentation, and user interviews ensure a smooth transition and rapid issue resolution.
Secure your business with daily backup checks, proactive system monitoring, and regular test restores, so your data is protected and always recoverable.
Simplify cloud adoption with expert guidance on Azure desktops and servers, plus a proven migration process for hassle-free transition to modern, scalable solutions.
Keep your hybrid workforce connected and frustration-free with tailored solutions for both remote and in-office setups, minimizing downtime and maximizing flexibility.
Gain operational transparency with regular reporting, performance metrics, and account reviews, empowering you to make informed decisions and measure IT success.
Rely on an experienced, stable IT team, over 60 years combined experience ensures projects are done right, on time, and within budget, every time.
Enjoy contract flexibility, never locked in long-term, you can leave with just 60 days’ notice, giving you total peace of mind and control over your IT partnership.
Unlock business growth with enterprise-grade IT management that’s always unlimited, always predictable. iMedia Technology delivers a fixed-fee, all-inclusive service for organizations that want real accountability, measurable improvements, and a proactive technology partner. Enjoy solutions designed for mid-sized businesses, backed by a team with decades of experience and a reputation for seamless onboarding, rapid support, and lasting results.
Benefit from a seamless onboarding process that fixes legacy issues, addresses your team’s unique needs, and sets a strategic path forward. With a detailed 90-day roadmap and clear communication, your business gains confidence that every transition is handled with precision, care, and measurable improvement, ensuring IT is a driver, not a distraction.
Experience fewer IT headaches and predictable support, start with a free consultation today.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Enterprise Managed IT Services from iMedia Technology deliver a single, fixed-fee solution with unlimited on-site and remote support for your business. Get expert help for any IT issue, whenever you need it, without surprise charges, helping you stay productive and secure while making IT budgeting simple and predictable.
Switching to iMedia Technology is seamless and stress-free. The onboarding process includes a full audit, issue resolution, and a detailed 90-day plan, with clear communication at every step. All contracts allow you to leave with just 60 days’ notice, ensuring flexibility and peace of mind as you transition.
Your business benefits from a dedicated team of IT professionals with over 60 years of combined experience, a live-answer helpdesk during business hours, average 3-minute response times, and 68.5% first-call resolution, delivering fast, reliable, and truly unlimited support for all your users.
All services are delivered under a flat, per-employee fee, no hidden costs, no la carte upsells. You receive comprehensive IT support, including proactive management, cloud migration guidance, and backup solutions. The only optional service is Azure cloud desktops and servers, available for businesses looking to modernize their infrastructure.
iMedia Technology delivers measurable results, within three months, the average number of recurring issues per employee drops from 2.1 to just 0.4. Regular reporting, strategic guidance from a vCIO, and daily backup checks ensure your IT environment is always optimized and secure.