Eliminate onboarding headaches and security risks, experience seamless transitions with a proven, fixed-fee process.
Reduce onboarding time from weeks to days with a 90-day, fully managed transition plan, backed by a 98.3% satisfaction rate.
Minimize data loss risk during offboarding, every access point is audited and secured by certified engineers.
Achieve 68.5% first-call resolution for onboarding/offboarding requests, ensuring minimal downtime for your team.
Enjoy unlimited, fixed-fee onboarding & offboarding services, no hidden costs, just predictable IT support.
Benefit from full documentation and communication at every step, average client retention is 9 years.
See how streamlined onboarding/offboarding delivers faster productivity, lower risk, and real peace of mind.
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I cannot say enough about the professional attitude and quick service!”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
Seamless technology transitions for every employee lifecycle
Onboarding and offboarding are handled end-to-end by experienced engineers using a detailed, checklist-based process. For onboarding, all user accounts, devices, and permissions are set up before the employee’s start date. Offboarding removes all access, secures company data, and confirms return or wiping of devices. Every step is documented, communicated, and verified for compliance and security, ensuring your workflow is never interrupted.
Proactive IT auditing identifies all access points, user accounts, and devices before each transition. This process eliminates gaps and ensures that every onboarding or offboarding is complete, accurate, and tailored to your environment, reducing risk and maximizing efficiency.
Automated workflows are used for provisioning and deprovisioning across Microsoft 365, Azure, and local IT systems. This ensures no manual oversights and provides you with consistent, repeatable outcomes for every employee.
Each transition features clear communication with HR and management, detailed reporting, and confirmation of every step. This transparency builds trust and ensures that no detail is missed during onboarding or offboarding.
Security is central to every process, device encryption, secure password management, and compliance checks are standard. Offboarding includes device collection or remote wipe, plus data retention and archiving configured to protect your business.
All onboarding/offboarding services are included in a flat, per-employee monthly fee. You never pay extra for urgent requests or additional users, unlimited transitions are built into your contract for maximum predictability and value.
Seamless employee onboarding/offboarding is critical for productivity and security. With iMedia Technology, every transition is managed from start to finish, devices are set up, access is granted or revoked, and data security is prioritized. Fast, reliable onboarding minimizes downtime for new hires, while comprehensive offboarding ensures sensitive information remains protected. Clients receive unlimited support as part of a predictable, flat monthly fee, building long-term trust and measurable results.
Every transition is guided by a team with over 60 years of combined experience. From the first kickoff to final confirmation, your business is supported by skilled engineers and helpdesk technicians who deliver on every promise. Transparent communication, measurable outcomes, and a consultative approach ensure your onboarding and offboarding experience sets the foundation for secure, scalable growth.
Streamline employee transitions and safeguard your business with expert IT support.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Employee onboarding with iMedia Technology is designed to be smooth and fast, most businesses are fully ramped up within 90 days. From your initial kickoff, expect your new employees to have secure, ready-to-use systems and accounts within 1-30 days, with all technical requirements and access handled proactively and professionally.
iMedia Technology delivers a thorough offboarding process that removes access to company systems, secures sensitive data, and ensures all devices are collected or wiped. Each step is documented and verified, minimizing risks and ensuring compliance, so your business stays protected when employees depart.
Yes, iMedia Technology fully manages user access for all major business systems, including Microsoft 365, Azure cloud desktops, and local IT resources. Every onboarding and offboarding includes access provisioning or deprovisioning, password resets, and compliance checks, so you never worry about unauthorized entry.
Absolutely, iMedia Technology follows a documented onboarding/offboarding checklist to ensure every step is handled, from device setup to access management. You will receive clear communication and confirmation at every stage, so nothing is overlooked and your business remains secure and compliant.
iMedia Technology’s onboarding/offboarding services are priced as part of a flat, per-employee monthly fee. There are no hidden charges or hourly rates, just unlimited onboarding, offboarding, and support for your team under one predictable, fixed price.