Reduce recurring IT headaches with fixed-fee, unlimited support tailored for dealerships.
Eliminate unpredictable IT costs with fixed-fee unlimited support, average response in 3 minutes, 68.5% issues resolved first call.
Cut recurring IT problems by 75% in 90 days, proven results for automotive dealerships and groups.
Secure your dealership against rising cyberattacks with proactive monitoring and daily backup checks.
Seamless cloud migrations, zero data loss and minimal disruption, supported by a structured onboarding process.
No long-term contracts, leave with 60 days’ notice if expectations aren’t met, building trust and flexibility.
See why dealerships choose iMedia Technology for reliable, expert IT support.
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“I cannot say enough about the professional attitude and quick service!”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
Comprehensive IT support for dealerships and auto groups
Receive unlimited on-site and remote support for all dealership locations at a flat monthly fee, empowering your team to stay focused on sales and service instead of troubleshooting tech problems.
Benefit from a seamless onboarding process that includes a 90-day technology audit, full documentation, and direct engagement with your staff to uncover and address every IT pain point.
Protect sensitive dealership and customer data with daily backup checks, test restores, and advanced threat detection to prevent cyberattacks, phishing, and data breaches.
Modernize your operations with guided migration to Microsoft Azure cloud desktops and servers, improving flexibility, security, and access for every dealership employee.
Leverage vCIO-led IT strategy, regular reviews, and industry benchmarking to keep your dealership’s technology aligned with business goals and auto industry best practices.
Get rapid response to every support request, average answer time is 3 minutes, and most tickets are resolved in under an hour for minimal disruption to your workflow.
Educate and empower your dealership team with ongoing training on virtual desktops, Microsoft apps, and the latest cyber safety practices to boost user confidence and security.
Enjoy operational transparency with metrics shared during onboarding and throughout the partnership, so you always know the value and performance of your IT investment.
Gain peace of mind with a flexible, no long-term contract policy, leave anytime with just 60 days’ notice, putting full trust and control in your hands.
Maximize dealership uptime and productivity with unlimited IT support at a fixed monthly rate. Enjoy peace of mind knowing every IT need is covered, no surprise costs, no nickel-and-diming. Rapid response to issues, proactive management, and a team with decades of experience mean your systems run smoothly, your staff stays focused, and your customer experience never suffers from preventable downtime.
Protect your dealership from cyber threats and data loss with robust security protocols. Benefit from advanced threat monitoring, phishing protection, and daily backup validation. Stay informed about the latest risks, like malicious QR code attacks, and receive actionable guidance to keep your data and customer information safe, even as cyber threats increase across the industry.
Discover how streamlined IT support can reduce downtime and boost dealership productivity.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
You get unlimited support, on-site and remote, for a single, fixed monthly fee per employee. There are no surprise costs or la carte charges, just comprehensive coverage for your dealership’s IT needs. This approach eliminates variable expenses and helps you plan your technology budget with confidence.
Expect to see a dramatic reduction in recurring IT issues. On average, dealerships partnering with us see a 75% drop in IT problems within the first three months. This is achieved through our structured onboarding, proactive monitoring, and a focus on resolving lingering issues left by previous providers.
You’re never locked into a long-term contract. All agreements allow you to leave with just 60 days’ notice. This flexibility gives you peace of mind knowing you’re never forced to stay if your needs change or expectations aren’t met.
Most dealership IT support calls are answered live, and 68.5% of issues are resolved on the first call. The average response time is just 3 minutes, with typical resolutions completed in under an hour, helping your team get back to business fast.
Yes, guided cloud migration and Microsoft Azure virtual desktop solutions are available. Every migration includes a detailed audit, custom architecture, seamless data transfer, staff training, and ongoing optimization, ensuring minimal disruption and maximum benefit for your dealership.
