“I cannot say enough about the professional attitude and quick service!”
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Unlock seamless IT collaboration with unlimited support, get measurable results, faster.
Reduce IT issues by 75% in 3 months, your team gains measurable improvements and stability.
Get unlimited on-site and remote support for a fixed monthly fee, no surprise charges.
Average response time is only 3 minutes, most issues resolved on the first call.
Enjoy total contract flexibility, leave any time with 60-day notice, no long-term lock-in.
Rely on a team with 27 years of experience, your business is supported by proven experts.
Hear from leaders who improved IT performance, security, and peace of mind.
“I cannot say enough about the professional attitude and quick service!”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
Comprehensive IT partnership and support
Onboarding begins with a comprehensive IT assessment, where every user, device, and software application is documented. Your team receives a clear 90-day transition plan, including communication with previous providers and immediate resolution of outstanding issues. By focusing on your specific needs, the onboarding process ensures a seamless, disruption-free start and builds a foundation of trust and transparency.
Benefit from unlimited support, including remote troubleshooting and on-site visits, within your local area. Most issues are resolved live on the first call, with an average response time of 3 minutes and a 68.5% first-call resolution rate. This ensures your team stays productive and never waits on critical IT help.
Gain strategic direction from a dedicated vCIO who conducts regular account reviews, develops a tailored IT roadmap, and provides ongoing budget planning. Your business receives proactive recommendations aligned with industry best practices, not just reactive fixes.
Daily backup checks and test restores protect your data and keep your systems resilient. The team monitors your environment for emerging threats and notifies you of risks like new phishing scams or vulnerabilities, so you stay ahead of cyber threats.
Cloud migration services include a full IT audit, customized architecture, secure data transfer, validation, and staff training. Your business can confidently move to Azure desktops or hybrid solutions, all while maintaining continuity and minimizing downtime.
Contracts are always flexible, there are no long-term obligations. You can cancel services at any time with just 60 days’ notice, ensuring your business remains in control and never locked in if your needs change.
Co-managed IT services from iMedia Technology bridge the gap between your in-house expertise and the advanced resources of a dedicated IT provider. With unlimited support, a fixed monthly fee, and expert vCIO guidance, you get a secure, reliable IT environment that allows your internal team to focus on strategic projects. Enjoy transparency, proven results, and the freedom to scale without the stress of unpredictable IT challenges.
Switching to iMedia Technology’s co-managed IT means never feeling stuck with poor service or hidden fees. Flexible agreements allow you to leave with 60-day notice, and all performance metrics are shared openly. Most clients see a 75% drop in recurring IT issues within 3 months, enabling your business to operate with confidence and efficiency.
Discover how co-managed IT can solve your team’s biggest challenges and accelerate progress.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
Co-managed IT services blend your internal IT resources with expert support from iMedia Technology. You get unlimited help desk and on-site assistance for a fixed fee, plus strategic guidance from a vCIO. This partnership model keeps your team in control while ensuring every aspect of your IT runs smoothly, efficiently, and securely.
With iMedia Technology, all co-managed IT contracts are flexible, there are no long-term commitments. You can end the agreement with just a 60-day notice at any time. This approach ensures you always have control and peace of mind, knowing you’re never locked into a service that doesn’t meet your ongoing needs.
Expect a seamless onboarding experience. After you sign, your first 90 days include a full IT survey, direct communication with your staff, and a structured technology transition plan. Most new clients are fully ramped up within 90 days, with immediate attention given to urgent IT issues for a smooth start.
You’ll receive unlimited remote and on-site support during local business hours. Most issues are resolved live on the first call, and the average response time is just 3 minutes. Your IT team benefits from rapid escalation, daily backup checks, and proactive monitoring so problems are handled quickly and efficiently.
iMedia Technology’s co-managed IT service is ideal for businesses with 15 to 150 users that want to empower their in-house IT with additional resources. If your team needs backup, strategic guidance, or help with complex projects, this model is designed to support your growth and reduce technical headaches.