Respond fast to IT breaches with a proven, fixed-fee partner trusted by 57 local companies.
Minimize costly downtime with rapid breach containment, issues are resolved in under 58 minutes on average.
Protect sensitive data with a proven process that ensures all breaches are addressed and systems secured.
Rely on a team with 27 years of experience and a 98.3% client satisfaction rate for breach recovery.
Receive transparent, fixed-fee pricing so you can plan your IT response confidently and without surprises.
Enjoy flexibility with no long-term contracts, services are always tailored to your immediate needs.
Real client stories on seamless recovery and trusted breach response
“iMedia delivers great customer service every time I use them. My colleagues say the same. They also get back to you pretty quickly and take the time to explain what they are doing to find the solution which I appreciate. I highly recommend them.”
“iMedia continues to go above and beyond for our everyday needs! As a company with 9 offices and almost 100 agents, they listen to your needs and speak to you where it is not confusing. On top of that, they often follow-up with every request to make sure our expectations were met. We’ve needed them at all times of the week (late at night and very early morning) and their willingness to satisfy is amazing. Would recommend to everyone who inquires.”
“We trust them implicitly and are absolutely interlocked with their staff!-Ultra professional, problem solvers and always looking to the future to maintain our “Uptime”.”
”The real advantage working with iMedia is employee productivity. We are volume driven – so if people are sitting around the work isn’t getting done. iMedia takes care of all of our IT needs so we don’t have to. They meet with us prior to tax season to make sure all is going well. If we do have an issue, it isn’t 2 seconds and they are there to figure out what is.”
“They have improved the technology in our somewhat dated office to a level that competes with everyone else. iMedia did a fabulous job converting us from paper charts to Electronic Medical Records twice!”
”Everything they promised us has occurred. Our associates work collaboratively, and the service, professionalism and support provided by the team at iMedia helps ensure we are able to run our business successfully. Thanks to all of you and keep up the great effort!”
“Partnering with iMedia Technology to manage our technology is a very important part of Eastward’s business strategy.”
“The iMedia Technology team is a great support to our business. They are very responsive to our needs and works with us to meet our needs for the future. It’s nice to have a team that responds quickly and efficiently so that we can do our jobs.”
“I want our IT systems to work as I have other things to worry about. Our staff isn’t distracted by IT any longer and we know iMedia is taking care of things before they become a problem. Not having downtime has been the best result since hiring iMedia. If you’re thinking of working with iMedia, take a good hard look at them and bring them in.”
“I cannot say enough about the professional attitude and quick service!”
“Since working with iMedia, I am no longer the person who has to start troubleshooting problems as they arise. iMedia has removed the distractions of unexpected technology problems. I’m no longer concerned with downtime or viruses, server or internet issues.”
“We have been using iMedia for years and they have always been helpful, professional and prompt.“
“I’d say to any business owner you need to consider having your network managed by iMedia if office uptime is important. iMedia routinely test backups, our computers are updated, and everything is managed proactively. It saves a lot of my time not having to be responsible for these things.”
Fast containment, clear recovery, and future-proof security
Incident Containment & Assessment is the first critical step. Experienced IT professionals immediately isolate compromised systems, assess the scope, and prevent further damage. You’ll receive a clear action plan within minutes, with all steps documented and communicated to your leadership team. This rapid response preserves evidence, limits business impact, and sets the stage for a thorough investigation and fast recovery.
Root Cause Forensics delivers a deep analysis of the breach. Using advanced tools and decades of expertise, the team pinpoints how attackers gained access, what systems were affected, and which data was exposed. This precise insight informs the recovery plan and helps prevent future incidents by addressing vulnerabilities at their source.
System Restoration & Validation ensures your business returns to full operation quickly and securely. Backups are checked, systems are restored, and all functions are validated in partnership with your staff. You get confidence that your environment is safe, compliant, and ready for business as usual.
Compliance Support & Reporting includes guidance for legal and regulatory obligations. You’ll receive help with breach notifications, documentation, and communication for stakeholders. This reduces legal exposure and ensures your response meets industry standards and requirements.
Preventative Recommendations provide a future-focused security roadmap. After every breach, you get actionable steps to strengthen your defenses, covering technology, processes, and user awareness. Periodic reviews and follow-up ensure you stay ahead of new threats.
Ongoing Monitoring & Support delivers continuous peace of mind. The team proactively monitors your environment for suspicious activity, performs regular backup checks, and is available for immediate support. This layer of protection ensures that new threats are identified and addressed before they can impact your business.
When a breach strikes, time is everything. With breach response from iMedia Technology, you get a battle-tested process designed to contain threats fast, minimize disruption, and protect your business’s reputation. A dedicated team guides you every step of the way, communicating clearly and ensuring complete recovery.
Our fixed-fee model means no hidden costs, and every action is measured, reported, and aligned with compliance needs. Trust proven experts who resolve most issues in under an hour and empower your team to stay protected for the future.
Protect your business from future threats. After every incident, you receive actionable recommendations and ongoing monitoring to strengthen your defenses. Proactive security assessments, employee awareness training, and regular technology reviews mean you stay ahead of emerging risks.
With no long-term contracts and a team of 11 experienced professionals, you gain peace of mind and flexibility as your needs evolve.
Get expert help to recover quickly and protect your reputation after a breach.
C.C. Construction needed a technology partner who could address outdated systems, improve reliability, and keep projects on track. iMedia Technology delivered with responsive support, proactive system improvements, and clear communication. The result was a more dependable IT environment that supports project deadlines.
Berkshire Hathaway HomeServices – Robert Paul Properties needed IT that could keep pace with 9 offices and nearly 100 agents. iMedia Technology delivered quick resolutions, clear communication, and availability during off-hours.
DePaola, Begg & Associates needed IT support that could keep pace with their busiest months. iMedia Technology took full ownership of IT operations, scheduled pre-season readiness checks, and delivered near-instant responses to any issue.
If your business experiences a cybersecurity breach, you’ll receive immediate guidance from experienced IT professionals. The team will quickly assess the situation, contain the threat, and begin recovery steps to minimize downtime and protect your sensitive data. Every step is communicated clearly so you know exactly what’s happening and what to expect next.
Breach response services cover everything from identifying the source of the attack to restoring affected systems and helping you notify those impacted. You’ll benefit from a structured recovery plan, expert support, and ongoing monitoring to ensure your business rebounds quickly and is better protected moving forward.
Most breaches can be resolved within hours, but the exact timeline depends on the severity and complexity of the incident. The team prioritizes immediate containment and fast recovery, with progress updates provided throughout. On average, issue resolution takes less than an hour for most cases.
Yes, breach response includes ongoing monitoring and proactive recommendations to help prevent future incidents. This includes strengthening your security posture, regular backup checks, and educating your team about emerging threats and best practices.
All breach response services are delivered with a fixed, transparent fee per employee, no surprise costs. You’ll know exactly what to expect, and there’s flexibility to adjust your agreement if your needs change. Contracts allow you to leave with 60 days’ notice, providing peace of mind.
