By tech support... do you mean...?

  • A help desk I can call when I need something? (yes).
  • Someone who can come deal with my network issues? (yes.)
  • A company I can call now and then to help my internal IT department with specific projects? (yes.)
  • A main point of contact for other vendors for my phones, copiers and software? (yes.)
  • Backup services to protect against data loss? (yes.)
  • Guidance for moving my business into the cloud? (yes.)

imedia technology

  

What We Do

 

We provide tech support  for your business.

Call it tech support. Call it IT outsourcing. Call it the folks you call when you have computer issues. 

Bottom line, we know technology and can help your business not only stay up and running, but thrive.

 

We promise...and deliver.

At iMedia we regularly survey our clients to make sure they are getting everything they expect, and more. Every client gets asked these questions:

  1. How was the level of communication regarding problem resolution between yourself and the technician?

  2. How would you rate the responsiveness of the support technician?

  3. How would you rate the accuracy of the solution to your problem or question?

  4. How would you rate the professionalism of the person who assisted you?

  5. Was the person who helped you friendly and cordial? 

We wouldn't ask if we didn't want the answers. And we're not happy unless our clients are!

GREENIT

Do you leave your computers all night long? That uses a lot of expensive electricity.

iMedia can schedule your PC's to turn off each night. We can even schedule your computers to turn on in the middle of the night to perform maintenance tasks - then power down when complete.

Ready to manage your computer power consumption? Give us a call and lets get green together.